In July 2011, my husband gave me a Kindle Keyboard 3G, my first e-reader ever. In October 2012, it started malfunctioning, unable to stay charged and taking longer and longer to charge. Amazon’s service was nice, though, and they sent me a replacement because the power supply is guaranteed for 3 years (the rest just for one year).
A few months later, I noticed that Kindle #2 was taking longer and longer to charge, ~14 hours to get to green light status. So I notified Amazon and they sent me a replacement. But I was wary and checked Kindle #3 closely; it charged at normal speed, but was losing its charge within a few hours…
I received Kindle #4 today, i.e., third replacement. I spent yet another day transferring my library (I’m getting good at this, though, I have a workflow!) Hurray for the free open source library management software Calibre. Now, I admit that when I consider that I have many boxes’ worth of books on this little thing, it’s really neat. But when I consider that I own books that are nearly 200 years old and still “work”, I wonder how long this collection will last. No complaints at all about the Amazon support, but this seems ominous.
The Reef 